INSEAD Library

Includes index

Digitized

Rising elephant Author's N o t e INTRODUCTION Leviathan's Veil: Eight Myths Concealing the Rising Elephant CHAPTER I Heralding the New, New EconomyAnother Giant Sucking Sound A Job Lost By Any Other Name The Hard Choice: Outsource or Die 'Real Weapon of Mass Destruction' Reshaping the World: Another Great Displacement Experts at a Loss for Words: Something Will Turn Up, In Some Form No Let Up to the Older Sucking Sound Process Hardly 'New', Although Scale Is Opportunity or Peril: The Limitations to Cost Cutting The Demographic Pitfall Permanent Changes in the U.S. Economy, Departed Jobs Not Coming Back Not Since Herbert Hoover... If You Can't Beat Them, Ban Them Give or Take a Mil1ion:Two Billion Consumers in the World's Fastest Growth Markets Zero Sum, Or Worse: The Indians and Indiana Fencing the Internet? A Nation of Fat Cats and Hair Dressers? Raising the Temperature: Gut Reactions and Short-Term Feelgood Hiding The Elephant's Hide The Unstoppable Storm Offshore Stuffed Back in the Closet A Job Created by Any Other Name To History's Exit Ramp CHAPTER I1 From Backoffice to BiotechHow the Elephant is Playing to Win Hidden Hands Everywhere More Than Just a Back Office: How Business and Management Skills Add to India's Pull Show Me the Money: India Moves in on Financial Services From Six Sigma Management Down to the Call Center: How India Hangs Up on its Competition The Cutting Edge: Heart Surgery, Anyone? The Drug War: India Carves Up a New White-collar Frontier The Speed of the Back-Office Revolution Room A t The Top, Space Below Too Plugging the Faucet. Diverting the Flood? The Strength of the Elephant CHAPTER 111: A Rising Software Titan 'Only a Matter of Time' Before America and Europe Wane Some Numbers: Elephants Do Gallop New Kid O n The Block-Hardly Indian IT In The Eighties So: The Nineties: Quietly, The Boom Unfolds Quiet Opportunists or Too Busy to Notice: International IT Firms in India in the 1990s Emperor's New Clothes: The Great Refusal to See 1998-2001: Stage Set for Future Tidal Wave A New Bell Labs, In Just Two Years How Indian Companies Are Playing Their High Value Cards The Indian IT Lead: More than Price, Quality May Make it Irreversible Skills and Scale: The Elephant's Vital Statistics Big Business Goes Public on India Not Just Aftershocks: The Wave Continues VC Ventures Hot on India End-to-End, Top- to-Bottom Size Matters: Billion-Dollar Indians Force Global IT Industry Rethink Just Dropping In? Indian Firms Begin Overseas Acquisitions Thinking Global? Local Talent Joins Indian Payrolls Beyond Chile, Nigeria, Pakistan: Indian Infotech 2008 CHAPTER IV: The 'Definite Smell' of CurryHow India Spiced Up America's Hot Industry Fathering the Pentium: Drawing on a Blue-chip Lineage The Early Indian Hands: Sun, Oracle, Novel1 and Others Nearly Half of Silicon Valley...And Beyond The Internet's Nuts, Bolts and Wheels Harvard, Princeton and MIT-Rolled Beyond Tech: Riding into Finance, Mainstream American Business The Golden Diaspora: The Political Taste of Curry Beyond Borg? into One? CHAPTER V: The Elephant's Mounting Weight The Future of Exchange Rates Five California Counties ... or the World's Fourth Largest Economy Entering the Golden Era: Preparing for Lift Off The Force of a 300 Million-Strong Middle Class Modernizing ... Running Ahead of Schedule: India's Infrastructure Train No Solitary Tangos: The Elephant Plays Hardball IndialChina: T h e Asian Centennial Choice Behind the Elephant's White Collar: Manufacturing Businesses Globalize A Taste of the Threat to Britain: Tea, Anyone? Blue Tide Colors White-collar Relocation Debate The Elephant Muscles Into Technology's Final Frontier Do-It-Yourself: The Great Sanctions Strike-Back Ready to Compete For a Piece of the Arms Bazaar Shifting the Balance of Power No Swashbuckling: Quietly Harnessing IT for Command and Control Making Sense Of Military Spending With PPP An India That Can Say No: Is The West More Dependent on Indian High-Tech Than It Cares to Admit? Ankoors Away?The Difficulty of Caging the Elephant The Elephant Goes Calling: India's Year of Assertions The Indian-American Strategic Partnership: Hope or Inevitability Shaking Up Stereotypes: Reversing the Great Absence CHAPTER VI: Back to the Future-The Indian Context Is 200 Years of History Reversing for 5,000 Year Civilizations? Tuning in to Patents, Cultural and Historical Theft: Lessons From the Hijacking of the Fashion Runway Of Arabic Numbers, Nalanda University, BackusNormal and Panini From Hellhole to Global Model: Touching Lives With High-Tech Beyond Zero-Sum Debates and White Elephants More Bucks for the Broadband Bang Made-in India IT Solutions For the World's Digital Divide And Beyond the Third World ... Globalization's New Advocates: A Billion Indian Stakeholders The Growing Suction of Trickle Down More Equal than Most: Doing the Sums on Indian Inequality A World Unto Itself Inchan Sewlarim: A Wurtd-in Denial The Message of The Miracle... - ...Its Challenge and Promise Poverty Rollback: T h e Indian Lesson and the World The Moral Imperative of Growing the Pie Globalization 2.0 CHAPTER VII Linking Here and There-Boom Identity: Us And Them ... to Bust ...and Those in Between When is a Company Really American? Out of Britain's Dark Satanic Mills Issue Goes Beyond Dotcoms and IT Ripped By Van Winkle Give and Take: Cashing the Post-Dated Cheque The Sky is the Limit? Not Yet, But ... Wages and Costs: Riddle or Creative Accounting? Whose Goalposts: Cheap India or Overpriced West? Exploitation: Shafting Them Down the E-coal Mine? T h e Global Contxe t of Relocation ... ... And its Implications Living and Leveling-Who Pays the Price? CHAPTER VIII Preparing America for the New Age of Globalization IT Workers The American Government Notes Index About the Author