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Leading through conflict: how successful leaders transform differences into opportunities

Author: Gerzon, Mark Series: Leadership for the common good Publisher: Harvard Business School Press, 2006.Language: EnglishDescription: 273 p. ; 24 cm.ISBN: 159139919XType of document: BookBibliography/Index: Includes bibliographical references and index
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Item type Current location Collection Call number Status Date due Barcode Item holds
Book Asia Campus
Main Collection
Print HD6951 .G47 2006
(Browse shelf)
Available 900096037
Book Europe Campus
Main Collection
Print HD6951 .G47 2006
(Browse shelf)
Available 001174535
Total holds: 0

Includes bibliographical references and index


Leading Through Conflict How Successful Leaders Transform Differences into Opportunities Contents Acknowledgments Foreword vii ix 1 Introduction: Leadership and Conflict Part I: Three Faces of Leadership 1 The Demagogue 2 The Manager 3 The Mediator Part II: Eight Tools for the Leader as Mediator 4 Integral Vision 5 Systems Thinking 6 Presence 7 Inquiry 8 Conscious Conversation 9 Dialogue 10 Bridging 11 Innovation Conclusion: Transforming Conflict into Opportunity Appendix: When Conflict Erupts--Guidelines in Times of Crisis Notes Index About the Author 17 31 47 61 81 97 119 141 167 189 207 225 235 245 265 275

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