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Health operations management: patient flow logistics in health care

Author: Vissers, Jan ; Beech, Roger Series: Routledge health management Publisher: Routledge 2005.Language: EnglishDescription: 322 p. : Graphs/Ill. ; 24 cm.ISBN: 0415323967Type of document: BookBibliography/Index: Includes bibliographical references and index
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Item type Current location Collection Call number Status Date due Barcode Item holds
Book Asia Campus
Main Collection
Print RA971 .H43 2005
(Browse shelf)
Available 900096201
Book Europe Campus
Main Collection
Print RA971 .H43 2005
(Browse shelf)
Available 001174196
Total holds: 0

Includes bibliographical references and index


Health Operations Management Patient Flow Logistics in Health Care Contents List of figures List of tables Notes on contributors Preface List of abbreviations 1 Introduction Jan Vissers and Roger Beech vii x xiii xviii xx 1 Part I CONCEPTS 2 Lessons to be learned from operations management Will Bertrand and Guus de Vries 13 15 39 51 70 84 3 Health operations management: basic concepts and approaches Jan Vissers and Roger Beech 4 Unit logistics: allocation and utilisation of resources Jan Vissers 5 Chain logistics: analysis of care chains Jan Vissers and Roger Beech 6 Frameworks for health operations management Jan Vissers, Will Bertrand and Guus de Vries Part I I CASE STUDIES 7 Description and analysis of hospital care processes Jan Vissers 95 97 CONTENTS 8 Aggregate hospital production and capacity planning Jan Vissers 116 9 How to take variability into account when planning the capacity for a new hospital unit Martin Utley, Steve Gallivan and Mark Jit 146 162 184 202 223 249 264 282 10 Admission planning and patient mix optimisation Jan Vissers, Ivo Adan and Miriam Eijdems 11 Master scheduling of medical specialists Erik Winands, Anne de Kreuk and Jan Vissers 12 A patient group based business planning model for a surgical specialty Jan Vissers, Ivo Adan, Miguel van den Heuvel and Karin Wiersema 13 Scheduling appointments in outpatient clinics Dave Worthington, Richard Goulsbra and James Rankin 14 Cardio care units: modelling the interaction of resources Jan Vissers and Gijs Croonen 15 Service philosophies for hospital admission planning Jan Vissers and Ivo Adan 16 Services for older people: finding a balance Paul Forte and Tom Bowen Part I I I CONCLUSION 17 Challenges for health operations management and change management Jan Vissers, Roger Beech and Guus de Vries Index 305 307 317

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