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Love' em or lose' em: getting good people to stay

Author: Kayer, Beverly Publisher: Berrett-Koehler Publishers, 2002.Language: EnglishDescription: 270 p. ; 23 cm.ISBN: 1576751406Type of document: BookBibliography/Index: Includes index
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Item type Current location Collection Call number Status Date due Barcode Item holds
Book Asia Campus
Main Collection
Print HD6951.2 .K39 2002
(Browse shelf)
900094602
Available 900094602
Total holds: 0

Includes index

Digitized

Love' em or lose' em Preface xi Introduction: A.J.'s Exit 1 -------..---- 1 SK What Keeps You? 5 ------It Stops Here 16 Do you know what they want? 2 UCK Who's in charge of keeping them? 3 4 AREERS Support Growth 23 _ Are you building their future or are you in the way? . _ . _ _ . _ . . . _ _ . _IGNITY Show Respect 33 __ l________lll_ _p--..-..------p Do they know that you respect them? 5 NRlCH Energize the Job 4 2 Do your people have to leave to find growth and challenge? 6 AMlLY Get Friendly _ _ 50 Avoid making your employees choose between work and family life. 7 I__X_X^__-I_I_III__-_..__ OALS Expand Options 58 There are five career paths other than up. viii L V 'EM O L S 'EM OE R OE 8 9 10 IRE Fit Is It - 68 - --- -- -- Make a match or start from scratch. NFORMATION Sharelt --ERK Don't BeOne 8 1 Do you have it? Do you hoard it? 89 Are you one? 11 ICKS Get Some --. , - 98 107 Are we having tun yet! 12 - INK Create Connections ------ If you build them, they will stay. 13 ENTOR BeOne 17 1 -- Are they learning from you? 14 15 - UMBERS RunThem 126 ---- . . Calculate the cost of loss. ,-. PPORTUNIT1ES ASSION Mine Them 132 Will they find them inside or outside? 16 1 7 18 ..-- Encourage It 140 __--___ _ _ _ _ _ _ _ _ ^ l _ Help them find the work they love-without leaving. l _ _ _ _ _ p _ _ _ _ _ _ l _ _ UESTION Reconsider the Rules 149 EWARD Provide Recognition Which will you keep: the rules or the people? 158 l_ll____l_l__l__l__l_ Which matters more: praise or pay? ix 1 9 20 172 Are your people on a short leash? PACE Givelt CONTENTS RUTH Tell It ---184 -- - - The truth hurts-or does it? 21 N DERSTAN D Listen Deeper -, lL 9 they move out. When you tune out, you lose out-and 22 ALUES ---A Define- --a-.--d Align n --. -- . -. . 201 What matters most? 23 ELLNESS Sustainit Are they sick or tired? 209 24 -ERS and OTHER GENERATIONS Handle with Care - . -. -. 218 They are different. Can you keep them? 25 228 Give it up to keep them. IELD Power Down ENlTH 26 Go for It 236 Test your Retention Probability Index. Quick-Start Guide Notes 257 Index 261 About the Authors

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