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Balanced scorecard diagnostics: maintaining maximum performance

Author: Niven, Paul R. Publisher: Wiley, 2005.Language: EnglishDescription: 206 p. : Ill. ; 24 cm.ISBN: 0471681237Type of document: BookBibliography/Index: Includes bibliographical references and index
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Item type Current location Collection Call number Status Date due Barcode Item holds
Book Asia Campus
Main Collection
Print HD6954.5 .N58 2005
(Browse shelf)
Available 900094206
Book Europe Campus
Main Collection
Print HD6954.5 .N58 2005
(Browse shelf)
Available 001309485
Total holds: 0

Includes bibliographical references and index


Balanced scorecard diagnostics Preface Acknowledgments CHAPTER 1 The Current State of the Balanced Scorecard The Road Ahead Why the Balanced Scorecard Has Risen to Prominence The Balanced Scorecard Is the Balanced Scorecard Here to Stay? CHAPTER 2 First Things First Why Balanced Scorecard and Why Now? Who Owns the Balanced Scorecard?: Exploring Executive Sponsorship Self-Assessment Questions CHAPTER 3 Before You Measure Your Balanced Scorecard Team Balanced Scorecard Training Getting the Word Out: Communication Planning Terminology and the Balanced Scorecard Your Balanced Scorecard Implementation Plan c HAPTER 4 Strategy Maps Developing the Strategy Map PersonalizingYour Strategy Map c HA P T ER 5 Measures, Targets, and Initiatives Performance Measures Adding Meaning to Measurement through the Use of Targets Mapping and Prioritizing Organizational Initiatives c HAPTER 6 Cascading the Balanced Scorecard to Drive Organizational Alignment Developing Implementation Principles for Cascading Success Understandng the Highest-Level Balanced Scorecard Cascading Is Based on Influence Reviewing Cascaded Balanced Scorecards c HAPTE R 7 Key Balanced Scorecard Process Linkages: Budgeting, Compensation, and Corporate Governance Strategic Resource Allocation: The Balanced Scorecard and Budgeting Linking Pay with Performance: The Balanced Scorecard and Compensation The Balanced Scorecard and Corporate Governance c HAPTER 8 Sharing Balanced Scorecard Results: Reporting and Strategy-Centered Management Meetings Reporting Balanced Scorecard Results The Strategy-Centered Management Meeting Appendix 8A: Choosing Balanced Scorecard Software CHAPTER 9 Building the Balanced Scorecard at Aliant, Inc. Pouring a Foundation for Balanced Scorecard Success Aliant's Strategy Map, Performance Measures, Targets, and Initiatives Cascading the Balanced Scorecard to Build Organizational Alignment Reporting Balanced Scorecard Results Everybody Wins: Linking the Balanced Scorecard to Incentive Compensation Ahant's Balanced Scorecard Results

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