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Realizing the promise of corporate portals

Author: Terra, Jose Claudio ; Gordon, CindyPublisher: Butterworth, 2003.Language: EnglishDescription: 419 p. ; 23 cm.ISBN: 0750675934Type of document: BookBibliography/Index: Includes index
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Item type Current location Collection Call number Status Date due Barcode Item holds
Book Asia Campus
Main Collection
Print HD30.2 .T47 2002
(Browse shelf)
900094917
Available 900094917
Total holds: 0

Includes index

Digitized

Realizing the promise of Corporate Portals Preface xiii Acknowledgments xix The Emergence of the Networked Era 18 22 The Role of Knowledge in Business New Organization Models in the Networked Era 36 47 The Role of Corporate Portals in the Networked Era Differences between Information and Knowledge Management 59 Organizational Culture and Knowledge Management Communities of Practice 72 Online Communities 76 Human Capital, the Internet, and E-Learning 82 65 Finding Relevant Information and Knowledge Sources Codifying and Publishing Knowledge111 Content Management Systems Collaborating Online 114 Integration of Stand-Alone Internet Applications Related to Knowledge Management 119 Levels of Corporate Portals 127 98 Lesson 1. Organizational Alignment Should Be Priority 1 133 Lesson 2. Be Clear about the Business Case, Value Proposition, and Metrics 137 Lesson 3. Innovative Rewards and Recognition Strategies Are Critical 146 Lesson 4. Organizational Change Does Not Happen by Chance 148 Lesson 5. Communicate, Communicate, Communicate! 152 Lesson 6. New Roles and Responsibilities Need to Be Clearly Assigned 155 Lesson 7. Focus on Users' Needs: Get to Know Your Different Audiences 161 Lesson 8. Online Communities Require Careful Planning, Infrastructure, and Ongoing Support 167 Lesson 9. Quality of Content Is More Important than Quantity of Content 171 Lesson 10. The Corporate Portal Should Reduce Information Overload and Simplify Access to Information, Templates, and Expertise from Within and Outside an Organization 173 Lesson 11. Set Priorities for the Integration of Information Technology Applications 175 Lesson 12. Develop a Careful Due Diligence Process to Select the Corporate Portal Platform 176 Concluding Note 178 7 ADC TELECOMMUNICATIONS INC., THE BROADBAND COMPANY 14 SERPRO, INFORMATION SERVICES AGENCY FROM THE BRAZILIAN FEDERAL GOVERNMENT Bibliography Index 405 397

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