Normal view MARC view

The Truth about managing people

Author: Robbins, Stephen P. Publisher: Prentice Hall, 2003.Language: EnglishDescription: 211 p. ; 19 cm.ISBN: 0131838474Type of document: BookBibliography/Index: Includes bibliographical references
Tags: No tags from this library for this title. Log in to add tags.
Item type Current location Collection Call number Status Date due Barcode Item holds
Book Asia Campus
Main Collection
Print HD6951.2 .R63 2003
(Browse shelf)
900093612
Available 900093612
Book Europe Campus
Main Collection
Print HD6951.2 .R63 2003
(Browse shelf)
001211428
Available 001211428
Book Europe Campus
Main Collection
Print HD6951.2 .R63 2003
(Browse shelf)
001222466
Available 001222466
Total holds: 0

Includes bibliographical references

Digitized

The truth about managing people and nothing but the truth Preface xiv PART 1 THETRUTH ABOUT HIRING I Forget Trats; It's Behavior That Counts Realistic Job Previews: What You See Is What You Get Tips for Improving Employee Interviews Want Pleasant Employees? It's in the Genes! Good Citizenship Counts! Bralns Matter; or When in Doubt, Hire Smart People Don't Count Too Much on Reference Checks When in Doubt, Hire Conscientious People! Hire People Who Fit Your Culture. My "Good Employee" Is Your Stinker! Match Personalities and Jobs Manage the Socialization of New Employees TRUTH 12 TRUTH 3 1 TRUTH 14 TRUTH 15 TRUTH 16 TRUTH 7 1 PART 11 THETRUTH ABOUT MOTIVATION 35 Why Many Workers Aren't Motivated at Work Today Happy Workers Aren't Necessarily Productive Workers! Workforce Generations and Values Telling Employees to "Do Your Best" Isn't Likely to Achieve Their Best Not Everyone Wants to Partlc~pate Settlng T h e r Goals ~n Professional Workers Go for the Flow 51 Contents TRUTH8 I TRUTH 19 TRUTH0 2 TRUTH 21 TRUTH 22 TRUTH3 2 TRUTH4 2 Watch O u t for Cyberloafing! When Giv~ng Feedback C r i t ~ c ~ z e Behaviors, N o t People You Get W h a t You Reward It's All Relative! Recognition Motivates (and It Costs Very Little!) Ways to Motivate Low-Skill, Low-Pay Employees There's More t o High Employee Performance Than Just Motivation PART 111 THE TRUTHABOUT LEADEKSHIP 73 The Essence o f Leadershlp Expermce Counts1 Wrong' M o s t People T H I N K They Know What Good Leaders Look L ~ k e Effectwe Leaders Know H o w t o Frame Issues You Get W h a t You Expect Great Followers Make Great Leaders Charlsma Can Be Learned Make Others Dependent on You There's N o Ideal Leadershlp Style Adjust Your Leadershlp Style for Cultural D~fferences or W h e n ~nRome W h e n Leadersh~p S N ' T Important I IS Trust PART IV THE TRUTH ABOUTCOMMUNICATION 105 TRUTH6 3 TRUTH7 3 TRUTH8 3 TRUTH9 3 TRUTH0 4 TRUTH 41 Hearing Isn't Listen~ng Choose the Right Communication Channel L x t e n t o the Grapevine M e n and Women DO Communicate Differently W h a t You D o Overpowers W h a t You Say The Case for Open-Book Management Contents PART V THETRUTH ABOUT BUILDING TEAMS 123 What We Know That Makes Teams Work 2 + 2 Doesn't Necessarily Equal 4 We're Not All Equal: Status Matters! Not Everyone Is Team Mater~al TRUTH2 4 TRUTH3 4 TRUTH4 4 TRUTH5 4 TRUTH6 4 TRUTH7 4 TRUTH8 4 TRUTH 9 4 PART VI THETRUTH ABOUT MANAGING CONFLICTS 137 The Case FOR Confl~ct Poor Commun~cat~on the Source o f Most Conflicts Isn't Beware o f Groupthink H o w to Reduce Work-L~fe Confl~cts 138 141 144 147 TRUTH 0 5 TRUTH 51 TRUTH 2 5 PART VII JOBS THETRUTH ABOUT DESIGNING 151 There's N o Such Th~ng a "Good Job" as Not Everyone Wants a Challenging Job Four Job-Des~gn Actions That Will Make Employees More Productive 152 155 157 TRUTH3 5 TRUTH4 5 TRUTH 55 PART VIIl THETRUTH ABOUT PERFORMANCE EVALUATION 161 Annual Reviews: The Best Surprise Is N O Surprise! Don't Blame Me! The Role o f Self-serving B~as The Case for 360-Degree Feedback Appraisals: More IS Better! 162 165 168 Contents PART IX THE TRUTH ABOUTCOPINGWITH CHANCE 171 TRUTH 56 TRUTH 7 5 TRUTH 8 5 TRUTH 9 5 Most People Resist Any Change That Doesn't J~ngle Their Pockets! ~n You C A N Teach an Old Dog New T c k s Use Participation to Reduce Resistance to Change Layoffs Are as Tough on Survivors as Those Who Get Laid Off PART X SOMEFINALTHOUGHTS ABOUT MANAGING BEHAVIOR I85 TRUTH 60 TRUTH 61 TRUTH 62 TRUTH 63 References 1'11 See It When I Believe It First Impressions DO Count! People Aren't Completely Rational: Don't Ignore Emotions! Beware o f the Quick Fix 198

There are no comments for this item.

Log in to your account to post a comment.
Koha 18.11 - INSEAD Catalogue
Home | Contact Us | What's Koha?