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Mexican executives' use of information systems: an empirical investigation of EIS use and impact

Author: Leidner, Dorothy INSEAD Area: Technology and Operations ManagementIn: Journal of Global Information Technology Management, vol.1, no. 2, 1998 Language: EnglishDescription: p. 15-36.Type of document: INSEAD ArticleNote: Please ask us for this itemAbstract: Executive information systems are being used in organizations to assist with th managerial information needs related to the opening of markets and the globalization of enterprise. This study adapts a model of IS success to the context of EIS in order to examine the potential success of EIS use by Mexican managers to help them cope with their competitive environment. Using survey data gathered from 89 Mexican senior and middle managers and interview data from a subset of the survey repondants, we examine some antecedents; types; individual and organizational impacts of EIS use. Mexican managers use EIS to monitor internal and external information which enables them to make decisions faster, to have a better understanding of their environment, and to engage in more thorough decision anlysis, as well as for organizational benefits; a shared vision of organizational goals and performance, improved communication in the organization, competitive reponse and organizational decision making effectiveness
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Executive information systems are being used in organizations to assist with th managerial information needs related to the opening of markets and the globalization of enterprise. This study adapts a model of IS success to the context of EIS in order to examine the potential success of EIS use by Mexican managers to help them cope with their competitive environment. Using survey data gathered from 89 Mexican senior and middle managers and interview data from a subset of the survey repondants, we examine some antecedents; types; individual and organizational impacts of EIS use. Mexican managers use EIS to monitor internal and external information which enables them to make decisions faster, to have a better understanding of their environment, and to engage in more thorough decision anlysis, as well as for organizational benefits; a shared vision of organizational goals and performance, improved communication in the organization, competitive reponse and organizational decision making effectiveness

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