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Case studies into the practice of operations research. Case VI: The Rijsgebouwendienst (RDG) and ORTEC (negotiating office space allocation, technical solutions, and stalled implementation)

Author: Corbett, Charles J. ; Overmeer, Willem ; Van Wassenhove, Luk N.INSEAD Area: Technology and Operations ManagementPublisher: Fontainebleau : INSEAD, 1997.Language: EnglishDescription: 6 p.Type of document: INSEAD CaseNote: Latest version available via https://publishing.insead.eduAbstract: The case is one in a series of seven cases on the practice of operational research. It describes the process of carrying out a project for a client (as opposed to the tools and techniques used as is customary for OR cases). A subset of the seven cases will give students a good feel for the intricacies of being an OR consultant/professionalPedagogical Objectives: Teaching materials in operational research typically concentrate on tools and techniques for optimization assuming the problem is given and well-defined. This case (and its six little brothers) provides a rich view on how a practitioner actually goes about acquiring projects, framing the problem, building a relation with the client, constructing a solution and finally implementing it. In short, the cases allow the students to get a feel for the process (context) rather than the context (techniques).
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INSEAD Case Europe Campus
INSEAD Publications Display
Print Consultation only BC000304
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Latest version available via <a href=https://publishing.insead.edu>https://publishing.insead.edu</a>

Teaching materials in operational research typically concentrate on tools and techniques for optimization assuming the problem is given and well-defined. This case (and its six little brothers) provides a rich view on how a practitioner actually goes about acquiring projects, framing the problem, building a relation with the client, constructing a solution and finally implementing it. In short, the cases allow the students to get a feel for the process (context) rather than the context (techniques).

The case is one in a series of seven cases on the practice of operational research. It describes the process of carrying out a project for a client (as opposed to the tools and techniques used as is customary for OR cases). A subset of the seven cases will give students a good feel for the intricacies of being an OR consultant/professional

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