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An Introduction to group decision and negotiation support

Author: Jelassi, Tawfik ; Kersten, Gregory E. ; Zionts, StanleyINSEAD Area: Technology and Operations Management Series: Working Paper ; 90/20/TM Publisher: Fontainebleau : INSEAD, 1990.Language: EnglishDescription: 24 p.Type of document: INSEAD Working Paper Online Access: Click here Abstract: Group decision making and negotiation are important managerial activities, yet difficult to understand and support. The associated complexity is due to the multi-person, dynamic and ill-structured environment in which these activities take place. Recent advances in information technology createnew opportunities for supporting group decision making and negotiation processes. This paper fisrt reviews formal models for group decision making and negotiation. It then presents the different classes of multi-person decision situations. A discussion of the relationships, similarities and differences between multicriteria decision making and negotiation follows. The last part of the paper focuses on the notion of computer support and provides examples of conceptual frameworks and actual implementations of group decision and negotiation support systems
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Group decision making and negotiation are important managerial activities, yet difficult to understand and support. The associated complexity is due to the multi-person, dynamic and ill-structured environment in which these activities take place. Recent advances in information technology createnew opportunities for supporting group decision making and negotiation processes. This paper fisrt reviews formal models for group decision making and negotiation. It then presents the different classes of multi-person decision situations. A discussion of the relationships, similarities and differences between multicriteria decision making and negotiation follows. The last part of the paper focuses on the notion of computer support and provides examples of conceptual frameworks and actual implementations of group decision and negotiation support systems

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