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Integrating global commercial operations with information technology at BP Chemicals

Author: Jelassi, Tawfik ; Dutta, SoumitraINSEAD Area: Technology and Operations ManagementPublisher: Fontainebleau : INSEAD European Centre for Executive Development (CEDEP) 1993.Language: EnglishDescription: 22 p.Type of document: INSEAD CaseAbstract: The case focuses on the planning and implementing of the pan-European Commercial Systems Project (CSP) at BP Chemicals. It first shows how information technology can be used to enhance the competitive position of a company and to integrate its business activities. It then assesses the way CSP was managed, highlightung the perils (such as delivery delays, budget over-run, and users demotivation) of developing large IT applicationsPedagogical Objectives: Planning and implementing IT applications - Managing large, complex IT projects - Assessing IT risk - Integrating geographically-spread business operations through IT
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Planning and implementing IT applications - Managing large, complex IT projects - Assessing IT risk - Integrating geographically-spread business operations through IT

The case focuses on the planning and implementing of the pan-European Commercial Systems Project (CSP) at BP Chemicals. It first shows how information technology can be used to enhance the competitive position of a company and to integrate its business activities. It then assesses the way CSP was managed, highlightung the perils (such as delivery delays, budget over-run, and users demotivation) of developing large IT applications

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