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Customer service: meaning and measurement

Author: Zinszer, Paul H. ; La Londe, Bernard JPublisher: National Council of Physical Distribution Management, 1976.Language: EnglishDescription: 492 p. ; 23 cm.Type of document: BookNote: Cover title/Bibliography: p. 298-302
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Item type Current location Collection Call number Status Date due
Book Doriot Library
Main Collection
Print HF5415.5 .L34
(Browse shelf)

Cover title/Bibliography: p. 298-302

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