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Exit, voice, and loyalty: responses to decline in firms, organizations, and states

Author: Hirschman, Albert O. Publisher: Harvard University Press, 1970.Language: EnglishDescription: 162 p. ; 22 cm.ISBN: 0674276507Type of document: BookNote: Includes bibliographical referencesBibliography/Index: Includes bibliographical references and index
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Item type Current location Collection Call number Status Date due
Book Doriot Library
Main Collection
Print HM131 .H566 1970
(Browse shelf)
000185037
Available
Book Doriot Library
Main Collection
Print HM131 .H566 1970
(Browse shelf)
001098973
Available
Book Doriot Library
Main Collection
Print HM131 .H566 1970
(Browse shelf)
001098965
Available
Book Tanoto Library
Textbook Collection (PhD)
Print HM131 .H566 1970
(Browse shelf)
900029301
Consultation only

Includes bibliographical references

Includes bibliographical references and index

Digitized

1 Introduction and Doctrinal Background Enter "exit" and "voice" Latitude for deterioration, and slack in economic thought Exit and voice as impersonations of economics and politics 1 2 Exit How the exit option works Competition as collusive behavior 21 3 Voice Voice as a residual of exit Voice as an alternative to exit 30 4 A Special Difficulty in Combining Exit and Voice 5 44 55 How Monopoly Can be Comforted by Competition 6 On Spatial Duopoly and the Dynamics of Two-party Systems 62 76 7 A Theory of Loyalty The activation of voice as a function of loyalty Loyalist behavior as modified by severe initiation and high penalties for exit Loyalty and the difficult exit from public goods (and evils) 8 Exit and Voice in American Ideology and Practice 106 9 The Elusive Optimal Mix of Exit and Voice 120 Appendixes A. A simple diagrammatic representation of voice and exit 129 B. The choice between voice and exit C. The reversal phenomenon D. Consumer reactions t price rise and quality decline o in the case of several connoisseur goods E. The effects of severity of initiation on activism: design for an experiment (in collaboration with Philip G. Zimbardo and Mark Snyder) 132 138 141 146 Index 157

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