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Understanding information culture: integration knowledge management systems into organizations

Author: Leidner, Dorothy INSEAD Area: Technology and Operations Management Series: Working Paper ; 98/58/TM Publisher: Fontainebleau : INSEAD, 1998.Language: EnglishDescription: 29 p.Type of document: INSEAD Working Paper Online Access: Click here Abstract: Knowledge management initiatives to help organizations create and distribute internal knowledge have become important aspects to many organizations' strategy. The knowledge-based theory of the firm suggests that knowledge is the organizational asset that enables sustainable competitive advantage in hypercompetitive markets. Systems designed to facilitate knowledge management are being implemented in an attempt to increase the quality and speed of knowledge creation and distribution in organizations. However, such systems are often seen to clash with corporate culture and as a result have limited impact. The current article introduces a framework for assessing those aspects of organizational culture that are likely to be the source of implementation challenges. In so doing,the article associates various organizational subunit cultures with different information cultures and presents a series of propositions concerning the relationship among individual organizational and information cultures
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Knowledge management initiatives to help organizations create and distribute internal knowledge have become important aspects to many organizations' strategy. The knowledge-based theory of the firm suggests that knowledge is the organizational asset that enables sustainable competitive advantage in hypercompetitive markets. Systems designed to facilitate knowledge management are being implemented in an attempt to increase the quality and speed of knowledge creation and distribution in organizations. However, such systems are often seen to clash with corporate culture and as a result have limited impact. The current article introduces a framework for assessing those aspects of organizational culture that are likely to be the source of implementation challenges. In so doing,the article associates various organizational subunit cultures with different information cultures and presents a series of propositions concerning the relationship among individual organizational and information cultures

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