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Friends provident: new business process redesign

Author: Dutta, Soumitra ; Teboul, JamesINSEAD Area: Technology and Operations ManagementPublisher: Fontainebleau : INSEAD, 1994.Language: EnglishDescription: 23 p.Type of document: INSEAD CaseAbstract: The case describes a detailed activity breakdown of the new business process within Friends ProvidentPedagogical Objectives: The case can be used to discuss several options, both technological and non-technological, for the redesign processes
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INSEAD Case Doriot Library
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The case can be used to discuss several options, both technological and non-technological, for the redesign processes

The case describes a detailed activity breakdown of the new business process within Friends Provident

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