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Using case-based reasoning for supporting decision processes

Author: Dutta, Soumitra INSEAD Area: Technology and Operations Management Series: Working Paper ; 94/59/TM Publisher: Fontainebleau : INSEAD, 1994.Language: EnglishDescription: 43 p.Type of document: INSEAD Working Paper Online Access: Click here Abstract: Conventional case-based reasoning systems act as "automated problem solvers". The use of case-based reasoning systems (CBRSs) for decision aiding has been proposed in the literature recently (2,21). Most existing decision aiding CBRSs are designed as smart retrieval systems. They do not focus on monitoring and supporting the decision processes of decision makers. A process focus in decision aiding CBRSs calls for major changes in the design and implementation of such systems as compared to conventional CBRSs. This paper emphasizes the utility of tracking and exploiting decision processes in decision aiding CBRSs and outlines important issues in the implementation of such systems via CAL, a particular process focused and decision aiding CBRS
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Conventional case-based reasoning systems act as "automated problem solvers". The use of case-based reasoning systems (CBRSs) for decision aiding has been proposed in the literature recently (2,21). Most existing decision aiding CBRSs are designed as smart retrieval systems. They do not focus on monitoring and supporting the decision processes of decision makers. A process focus in decision aiding CBRSs calls for major changes in the design and implementation of such systems as compared to conventional CBRSs. This paper emphasizes the utility of tracking and exploiting decision processes in decision aiding CBRSs and outlines important issues in the implementation of such systems via CAL, a particular process focused and decision aiding CBRS

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